Frequently asked questions

Frequently asked questions

How do I get started?
You can start either by creating a profile or conducting a career search. Once you submit your resume, it is automatically added to our resume database, where it is available to our recruiters. When you find a job that you're interested in, you can apply for it by either submitting a new resume or one that you have previously uploaded to your profile.

Creating a profile

How does creating a profile on Vanguard's careers website help me?
Creating a profile gives you full access to the tools on Vanguard's careers website. You can save a resume online, create up to five search agents that will send you e-mail alerts when new positions become available, save position descriptions during your job search, and more. For more information on search agents, please see the Job opening e-mail notifications section below.

How do I create a profile?
Click the Find a job tab, and then click Register Now (located just under the log-in section) and follow the instructions. You'll be prompted to create a user name and password. Your password must consist of at least six characters, with at least two numbers and two letters.
If you're already registered, enter your user name and password and click Login.

Password and e-mail maintenance

I forgot my password. Can you e-mail it to me?
Of course! Simply click the Find a job tab, click Search and apply, and then click Forgot Login within the Login box. After you enter your user name and click Get New Password, your password will be e-mailed to you.

How do I change my password?

  • Click the Find a job tab and then click Search and apply.
  • Log in with your user name and password.
  • In the My Career Tools section, select My Profile.
  • In the Member Information section, select Change Password.
  • Enter your new password.
  • Save your change.
  • How do I change my e-mail address?

  • Visit the Find a job tab and click Search and apply.
  • Log in with your user name and password.
  • In the My Career Tools section, click My Profile, and visit the E-mail Addresses section.
  • Click Remove E-mail to delete your current e-mail address, or click Add Another E-mail Address to add a new one.
  • If you're adding a new one, select the e-mail type and then enter your new e-mail address.
  • Click Save at the bottom of the page.
  • Finding a position

    What's the best way to find an available position?
    Click the Find a job tab to select criteria that will help you choose the positions that may be right for you. After you've completed a search, the results you get will show the available positions that match your criteria. Click the title for a detailed description of the job. You can also save your search as a search agent, which sends you e-mail alerts when matching positions are posted to the site. For more information on search agents, please see the Job opening e-mail notifications section below.

    Where can I find information about where I might fit in at Vanguard?
    Visit the Find a job tab and click Explore careers to review information on Vanguard's various divisions. You can also read about our different locations by clicking the Why Vanguard tab and then clicking Locations.

    How do I search for a job?

  • Click Find a job and then select Search and apply.
  • Under Basic Job Search, enter your keywords (see What are some tips for keyword searching below for additional assistance).
  • Enter a timeframe in which the job was posted (optional).
  • Click Search.
  • How do I save my searches?
    If you would like to save your search for future use, click Save Search once the search results have been returned. Please note: You must be registered on the website to save a search. See Creating a profile above for more information.

    How do I save a job?
    Click the underlined job title and then click Save Job (log in if prompted). You'll receive a message that you have successfully saved your jobs. You can also click Apply Now or E-mail to Friend.

    What are some tips for keyword searching?
    Here are a few suggestions for keyword searching:

  • Separate each word with a space. You don't need to type "and" between words. By default, the search will find matches containing any of the words you specify.
  • Keyword search is not case-sensitive.
  • Omit words like "a," "an," and "the." They are ignored in a search.
  • Do not use abbreviations.
  • Do not use asterisks (*).

  • Please note: Keywords are searched from within job descriptions, job titles, and job locations.

    Job opening e-mail notifications

    How do I receive e-mails that will notify me of opportunities at Vanguard that align with my career goals and interests?
    Follow these instructions to receive e-mail notifications:

  • Click the Find a Job tab.
  • Enter your user name and password to log in. If you have not yet registered, click Register Now and follow the instructions.
  • Click Advanced Search under the Basic Job Search box.
  • Enter the search criteria for opportunities that you're interested in.
  • Click Save Search. You'll then be taken to a page where you can name your search (for example: PA Finance) and enter the e-mail address where you would like the notifications to be e-mailed to.
  • Select Use As Job Agent and click Save Search.
  • How do I manage e-mails from Vanguard's careers website?

  • Select the Find a job tab and then either log in to Vanguard's careers site or click Register Now.
  • Once you've signed in, visit the My Saved Searches page to use the tools that create, save, and manage your job agents.
  • To stop receiving e-mails for a specific position, click My Saved Searches and then click Edit. This will allow you to remove your e-mail address from the job search. Alternatively, you can delete the search. Please keep in mind that removing the e-mail address will not disable the saved search, but deleting the search will disable the search completely.
  • How do I e-mail a job to a friend?

  • On the Job Description page, click E-mail to Friend.
  • Log in if prompted.
  • Complete the fields on the E-mail to Friend page.
  • Click Send.
  • Applying for a job

    How do I apply for a job?
    On the Search and apply page, click the job title for the position you're interested in. Then, on the Job Description page, click Apply Now. If you don't have a user name or password, you'll be prompted to create one. If you already have one, you'll be prompted to log in.

    How do I apply to Vanguard without applying for a specific position?
    On the Search and apply page, scroll to the bottom and click Apply Without Selecting Job. If you do not have an account, you will be prompted to create one. If you already have one, you'll be prompted to log in.

    Submitting a resume and cover letter

    Can I submit my resume online?
    You can submit your resume on once you've created a profile. You can either upload your resume or paste it into a text box.

    What are the advantages of submitting my resume online?
    Submitting your resume online posts it to Vanguard's resume database, giving recruiters easy access to your skills when appropriate positions become available.

    Can I update my resume?
    Yes. By creating a profile you'll have full access to Vanguard's careers website tools. The best way for you to update your resume after you've applied for a position is to click Find a job, log in to the website, and then choose the Apply Without Selecting Job link at the bottom of the page. When you choose Apply Now, do so without adding a job. From here you can upload a new resume or paste a new resume into the text box.

    How often should I submit my resume?
    When you send your resume through the website for a specific position, the recruiter who posted the position receives a copy. Therefore, you are only able to apply for a specific position once. However, you're encouraged to apply for all positions you feel fit your qualifications and interests.

    After submitting my resume, when can I expect to hear from Vanguard?
    You'll receive an e-mail confirming that your resume has been received. Your resume is entered into our database and made available to recruiters who will match your skills, strengths, and areas of interest with open positions. A Human Resources representative may contact you if an open position matches your skills and background. Because of the volume of resumes we receive, we are unable to personally contact every candidate. However, we do keep resumes in our database for one year and will refer to it as our staffing requirements change.

    Why do I receive an error message when I am trying to upload my resume? (For example, "You are attempting to upload an invalid file format" or "We are unable to process your uploaded resume at this time. Please use the copy and paste resume text option.")
    Our website accepts the following file formats only: Microsoft Word document (.doc, .docx), PDF file (.pdf), Rich Text Format (.rtf), and Text file (.txt). In addition, our website does not allow you to upload a resume that includes a period or other types of punctuation in the document title.

    How do I submit a cover letter, writing sample, or other attachment?
    Once you have logged in to the website, click My Career Tools, choose Cover Letters and Attachments, then select Add Attachment, and follow the online instructions.

    Information security

    Is my information secure?
    Yes. Your user name and password protect your profile and resume information that you provide on Vanguard's careers website. Vanguard will only use this information for internal purposes; it will never be shared with outside parties. Vanguard reserves the right to use internet addresses and domains from site registrants for the purposes of collecting analytical data and information used for technical troubleshooting.

    How do you use the information in my profile?
    We use the information entered in your profile only to match it with the skill sets of open positions and to e-mail you notifications of positions that match your search criteria.

    Job agencies and search firms

    Does Vanguard accept resumes from job agencies or search firms?
    Vanguard does not accept unsolicited resumes from any third party, including, but not limited to, search firms, staffing agencies, head hunters, or consulting firms. All unsolicited resumes sent to a Vanguard e-mail address, Vanguard employee, or Vanguard's resume database will be considered the property of Vanguard, and we will not pay any fee associated with unsolicited resumes.